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We had a problem that required a physical reboot of the mud. Unfortunately the crash occurred right after Thoric left on vacation. As he is the only one normally capable of performing a physical reboot, we were in a bit of a bind. Fortunately I was able to contact someone at the host site to perform the physical reboot.
Thanks to the hard work of Meekon, Tricops and Blodkai, we have been able to repair most of the damage caused by the crash. Some repairs are still ongoing.
Our apologies for this extended downtime. We'll be looking into measures we can take to prevent this sort of incident in the future.